Working with encrypted files in Microsoft Office Web Apps

Working with encrypted files in Microsoft Office Web Apps

Microsoft Office 365 web apps (Word, Excel, PowerPoint, Teams, etc.) are not supported by SmartEncrypt. When you open an encrypted office file with an Office web app, you will receive a warning that the app is unable to open the document.

To overcome this, we recommend that you configure your document libraries to open in the Desktop Client by default. To do this:

  1. Go to the Document Libraries Settings > Advanced settings
  2. Configure the option Opening Documents in the Browser to Open in the client application

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