Office365 Search fails to return encrypted files in search results
Files encrypted by SmartEncrypt are encoded (scrambled) and as such, Office365 Search is unable to read the files to allow users to search for a file by its contents.
In order to optimise search for encrypted files, we recommend that you configure and use SharePoint Columns to categorise files in your document library. This will assist with both filtering and searching for documents in the document library and does not depend on the content of the document being readable by Office365 Search.
Working with encrypted files in SharePoint and Teams
Because SharePoint is is a web-based document management system, SmartEncrypt can't communicate directly with files stored SharePoint. SharePoint uses a different form of communication for file operations to that of file operations on a local ...
Working with encrypted files in Microsoft Office Web Apps
Microsoft Office 365 web apps (Word, Excel, PowerPoint, Teams, etc.) are not supported by SmartEncrypt. When you open an encrypted office file with an Office web app, you will receive a warning that the app is unable to open the document. To overcome ...
Known Issues & Limitations - Windows
Known Issues Microsoft Office Encrypted Microsoft Word and PowerPoint files not opening in desktop app from SharePoint Online or Teams When attempting to open an encrypted Microsoft Word or Powerpoint via the desktop app from SharePoint Online via a ...
How to recognise encrypted files and folders
SmartEncrypt encrypts files automatically wherever there is an Encryption Rule in place. This means that any file added to, edited or created in a location governed by an Encryption Rule will be encrypted on-the-fly. Recognising encrypted files ...
I get an error message when trying to view encrypted PDF files in a web browser
Even if you have the correct encryption key, it is not possible to use web browsers such as Google Chrome and Microsoft Edge to view encrypted files. This is because the built-in PDF viewer in web browsers are not able to view protected PDF files. ...